Customer Care

SHIPPING

We offer free ground shipping on orders in the continental USA. For orders from Hawaii and Alaska we charge a $15 flat rate for ground shipping. We offer expedited shipping for a flat rate of $25 for 2nd day delivery and $45 for overnight delivery.

+ -

RETURNS

We will accept returns for items purchased on www.lulapace.com within 10 days of receipt of your order. Sunglasses must be returned unworn in new condition with all components included in order to receive full credit. After the returned product is inspected, the refund will be credited to the account the purchase was from.

+ -

QUALITY & CARE

For cleaning and maintenance, we suggest that your LULA PACE sunglasses are cleaned under running water, mild soap, and dried with the soft cloth that is provided with your purchase. We do not recommend wiping the lenses with a cloth while dry, since dust can be abrasive. Do not use solvents (ex. alcohol or acetone) or aggressive detergents which may alter the features of the sunglasses. Never leave your LULAs under direct sunlight in a non-ventilated space as it will likely cause irreparable damage.

+ -

CONTACT

For further inquiries, please contact us at info@lulapace.com
For press or collaborations, please contact us at press@lulapace.com

+ -